After you finalize an order, it takes approximately 24 business hours for it to be processed. After that, you will receive an e-mail containing a shipping confirmation and the corresponding shipping tracking code. If it is not possible to track your order via the tracking code, please contact our Customer Care, either by e-mail at ecommerce@drvfirenze.com or by phone at +12129996690, always stating the order number reference.
In US, orders are delivered on average within 3-5 business days
In US, shipping is free for orders over $150.00, otherwise the shipping cost $10.00.
If your order could not be delivered at the shipping address you provided and the package has been placed in storage, please contact our Customer Care, either by e-mail at ecommerce@drvfirenze.com or by phone at +12129996690, always stating the order number reference. Our operators will provide you with immediate assistance.