PRODUCTS
HOW TO USE DR. VRANJES PRODUCTS
Products
You can purchase Dr. Vranjes Firenze products through our official online boutique, where you can access the full catalog of our scented creations at any time.
Should you wish to know the nearest store, please visit our store locator by clicking here.
For more than 40 years in Florence, we have been choosing and selecting the best raw materials on the global market. Some of these are natural, while others -to combat the extinction of increasingly rare species of flowers and animals - are artificially reproduced in laboratories. All our products are designed to bring benefit into the homes and lives of our consumers!
No, consistent with current regulations and by company policy, no Dr. Vranjes Firenze products are tested on animals.
Dr. Vranjes Florence Room Fragrances do not present safety criticality for the use for which they were formulated.
In any case, we urge you to always keep in mind that since this is an alcohol-based product, each fragrance must be used carefully following the warnings in the leaflet applied to the products.
Fragrances
All of our scented creations are created and produced in Florence.
It depends on several factors, natural and otherwise: size and temperature of the environment it is in, exposure to sunlight and ventilation. For longer shelf life, it is recommended to always keep the liquid at the height of the bottle's curvature.
To choose the right format, it is important to keep several factors in mind
Warnings:
- Do not place the diffuser on polished, varnished or painted surfaces.
- Avoid contact with electrical equipment.
- Do not place near or over heating sources.
Recommended format for environments of different sizes:
- Up to 3-4 square meters → 1 bottle of 250 ml
- Up to 7-8 square meters → 1 bottle of 500 ml
- Up to 14-15 square meters → 1 bottle of 1250 ml
- Up to 20-25 square meters → 1 bottle of 2500 ml
- • Up to 30-35 square meters → 1 bottle of 5000 ml
For large rooms, it is recommended to use multiple speakers placed at strategic points in the room.
Please note:
The indications given are based on an average ceiling height of about 3 meters and moderate ventilation conditions. Actual coverage may vary depending on environmental factors, such as the presence of air conditioning or heating.
For optimal diffusion of the fragrance, place the diffuser in the center of the room or in a transition area. The movement of people will help create a gentle current of air, thus promoting better distribution of the fragrance in the room.
For larger rooms two or more bottles placed on opposite sides.
Yes, it is very important in order to ensure that the fragrance lasts longer. The number, height and diameter of the sticks are carefully designed and matched to each bottle to make sure that the fragrance performs best, and the right amount of oxygen enters the bottle.
Yes, only after it has been thoroughly washed first with water, then with alcohol and finally dried.
Yes, the refill always comes with a set of new sticks.
Turn all or part of the sticks, once or several times a day, to adjust the intensity of the essence.
It is recommended not to reuse them inside the bottle, but they can be used in other ways, such as in cabinets or furniture, collected by a ribbon.
We recommend that you place our products on stable, heat-resistant surfaces, avoid polished, painted or varnished surfaces, and do not place them on electrical equipment, near or over heating sources or flammable materials
Avoid contact with electrical equipment.
Do not place near or over heating sources.
Candles
Place the candle upright, on a flat, heat-resistant surface, away from drafts and flammable materials.
Cut the wick about 1 cm high and check that the melted wax is free of dust or other residue to avoid the risk of generating uncontrolled flames.
Do not place the candle on polished or painted surfaces, on electrical equipment, near or overheating sources.
Do not light the candle if the glass is broken or damaged. Please report the problem to our Customer Care.
Burn times are approximate and assume proper use of the candle; they may vary depending on the environment and consecutive hours of lighting.
It is absolutely not recommended: any liquid should be avoided.
It is recommended to keep a candle burning for up to two consecutive hours, taking special care to keep the wicks straight. Should one of them move and come close to the glass, the customer is asked to reposition it upright, taking care not to touch it while it is still hot.
If your candle experiences problems when lighting the wicks, or the flame struggles to maintain combustion, please contact our Customer Care, for immediate assistance.
If the wax does not melt evenly, it may depend on the duration of lighting. We recommend that you leave the candle lit for a sufficiently long period, not exceeding two consecutive hours, to allow the wax to melt completely. Should the problem persist, please contact our Customer Care for assistance.
Lamparfum
Place the catalytic lamp on a stable surface, away from heat sources, and lift both caps. Using the funnel, pour 1/3 of the Lamparfum liquid (about 165 ml) into the lamp.
On first use, insert the wick and metal cap and wait 2-3 hours for the wick to soak completely. Once this time has elapsed, remove the metal cap. Check that the wick is placed correctly and stably to avoid the risk of uncontrolled flames.
Light the burner for a few minutes. When the flame subsides, blow gently from a distance to extinguish it completely. Place the perforated cap over the glowing stone and leave it on for 20 to 60 minutes, depending on your needs and desired fragrance intensity.
Finally, turn off the Lamparfum by placing the metal cap back on the catalytic wick, being careful not to touch it while it is still hot.
The duration of Lamparfum depends on the time of use and the intensity of the desired fragrance. Usually, a use of about 20-60 minutes at a time will maintain a good level of fragrance diffusion.
For the Lamparfum to work properly, it is recommended to fill the lamp with about 1/3 of the Lamparfum liquid, which corresponds to about 165 ml. Never fill the lamp beyond this level to avoid spillage.
Yes, you can purchase the wick and metal cap for your Lamparfum separately. You can find them in the accessories section of our online boutique.
If you do not wait long enough for the wick to soak completely (2-3 hours when first used), the Lamparfum may not ignite properly, and the fragrance may not diffuse evenly.
Carparfum
To begin, choose the clip that best fits your car's air vents and clip it onto the back of the Carparfum. Once this is done, take the Carparfum and open it, turning the octagonal ring nut counterclockwise.
At this point, insert the scented refill inside the Carparfum, making sure to place the logo at the bottom. After inserting the refill, close the Carparfum by turning the bezel clockwise until you hear a click, which will confirm that it is securely closed.
Now you can clip the Carparfum to the car's air vents. The fragrance will be diffused with active ventilation, while the best fragrance performance is achieved with warm air.
To adjust the intensity of the fragrance diffusion, you simply raise or lower the side lever, thus adapting the fragrance to your preferences.
Carparfum is designed to fit most air vents, regardless of vehicle type. Just make sure the clip is securely attached for optimal fragrance diffusion.
Yes, but the fragrance will spread little. Ventilation helps to better distribute the fragrance inside the car.
The duration depends on the intensity of ventilation and how often you use the car.
Gift Card
You can purchase a Gift Card on our official online boutique by accessing the "Gifts" section in the menu. It will be enough to choose an image for the card, enter your name, the recipient, the recipient's e-mail and a short message.
All Gift Cards have a maximum duration of one year from the time of their purchase.
Al momento le nostre Gift Card si possono utilizzare solo sul nostro sito eCommerce.
È possibile acquistare una Gift Card per i seguenti importi:
Si, è possibile personalizzare la Gift Card scegliendo un’immagine per la carta e un messaggio per il destinatario.
This statement regulates the handling of personal data when using the website at https://drvranjes.com/eu/privacy-policy, Dr. Vranjes Firenze S.p.A., with head offices in Via S. Pertini, 5 - Località Antella 50012 Bagno a Ripoli (Florence), Italy, VAT no. 06511260488, email dpo@drvranjes.it, (herein “Holder”), in compliance with current rules governing data protection, including, in particular, the EU Regulation 2016/679 (herein “GDPR”).
1. Identity and contact details of the data holder
Data Holder is Dr. Vranjes Firenze S.p.A. No representative has been appointed as the Holder is based in Italy.
2. Contact details of the person in charge of the data protection
The Holder has placed Simone Bonavita in charge of data protection and can be contacted at the holder’s head offices or via e-mail at dpo@drvranjes.it
3. Data handling methods
3.1 Cookie and environmental data
TECHNICAL COOKIES
- Navigation, functional and session cookies: allow the site to work properly. Use of so called session cookies (that are not stored permanently on the device in question and are automatically deleted when the browser is shut down) is strictly limited to the transmission of identification codes for the individual sessions and is employed for the safe and efficient use of the site. They can be divided into:
- activities strictly required for operational purposes: cookies used to save the User session and carry out other activities solely required to operate the application, for example in relation to the distribution of traffic;
- saving preferences, optimisation and statistics activities: cookies used to save the browsing preferences and optimise the User’s browsing experience. These Cookies include, for example, those for language setting and the assessment or management of statistics by the site's Holder.
- Statistical cookies: the site uses statistical cookies created directly by the data holder, as first party, or supplied by third parties. In the latter case, suitable measures have been adopted to reduce identification power, via the masking of significant parts of the IP addresses handled. Furthermore, the use of these third party statistical cookies is dependent on contractual limitations that commit the third party to use them exclusively for providing the service, storing them separately and not “enriching them” or “intersecting them” with other information that they are in possession of. As far as the Google Analytics cookies are specifically concerned, the information that can be retrieved from the cookies on the use of the site by users will be transmitted by the browser of the person in question to Google Inc. based in 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States and stored in the company’s servers.
The Google privacy regulations that we would ask you to read can be found at the following address:
http://www.google.com/intl/it/privacy/privacy-policy.html
The privacy statement relative to Google Analytics services can be found at the following address:
http://www.google.com/intl/en/analytics/privacyoverview.html
- Browsing data and environmental variables: The computing systems and procedures designated to operating the site, automatically acquire certain personal data about the browsing of the person in question, during regular operations, including environmental variables. Some examples of the data in this category include:
- IP addresses of the computers employed by the user availing themselves of the service;
- number of accesses;
- pages viewed;
- date and time when access was made;
- URL where the browser was before displaying this page;
- browser type;
- operational system used.
NON-TECHNICAL COOKIES
- Profiling cookies: the site uses profiling cookies supplied by third parties. In detail, the following are used:
- interaction with social networks and external platforms: this kind of service allows you to interact with social networks, or with other external platforms, directly from this application’s pages. The interaction and information acquired by this application is, in any case, subject to the User's privacy settings specific to each social network.
If an interaction service with the social networks is installed, it is possible that, even if Users do not use the service, traffic data will still be collected regarding the pages where it is installed.
AddThis (Addthis Inc.): is a service provided by Clearspring Technologies Inc. that displays a widget that allows for interaction with social networks and external platforms and sharing the contents of this application. Depending on the configuration, this service can show widgets belonging to third parties, for example, handlers of social networks on which to share the interactions. In this case, even third parties that distribute widgets will be informed of the interaction made and the data used relative to the pages on which this service is installed.
Personal Data collected: Cookies and Data used.
Data handling location: USA – Privacy Policy.
Re-marketing and behavioural targeting: allows this application and its partners to communicate, optimise and provide adverts based on past use made of this Application by the User. This activity is performed by tracing the data used and the use of cookies, information that is transferred to partners with whom the activity of re-marketing and behavioural targeting is linked. In addition to the possibilities of carrying out opt-outs offered by the services given below, the User can opt to exclude receipt of cookies linked to a third party service, by visiting the Network Advertising Initiative opt-out page.
Facebook Re-marketing (Facebook, Inc.): is a Re-marketing and Behavioural Targeting service provided by Facebook, Inc. that links the activity of this Application to the Facebook advertising network.
Personal Data collected: Cookies and Data used.
Data handling location: USA – Privacy Policy – Opt Out.
AdWords Re-marketing (Google, Inc.): is a Re-marketing and Behavioural Targeting service provided by Google Inc. that links the activity of this Application to the AdWords advertising network and Doubleclick Cookie.
Personal Data collected: Cookies and Data used.
Data handling location: USA – Privacy Policy – Opt Out.
- Statistics: the services contained in this section allow the Data Holder to monitor and analyse the traffic data and are used to keep track of the User’s behaviour.
Google Analytics with anonymised IP (Google Inc.): is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected to track and examine the use of this Application as well as fill in reports and share them with other services developed by Google. Google could use the Personal Data to contextualise and personalise the adverts on its own advertising network. This Google Analytics integration makes your IP address anonymous. Anonymisation works by abbreviating the User’s IP address within the confines of EU member states or other countries adhering to the European Economic Space agreement. Only in exceptional cases will the IP address be sent to Google servers and abbreviated in the United States. Personal Data collected: Cookies and Data used.
Data handling location: USA – Privacy Policy – Opt Out
Monitoring of Facebook Ads conversions (Facebook, Inc.): is a service of statistics provided by Facebook, Inc. that links the data from the network of Facebook adverts with the actions carried out within this Application.
Personal Data collected: Cookies and Data used.
Data handling location: USA – Privacy Policy
Delete or deactivate cookies
As cookies are normal text files, they can be accessed using word processor programs.
In any case, you can set your browser to prevent it handling cookies.
Delete/deactivate cookies with Firefox:
http://support.mozilla.com/it/kb/Eliminare%20i%20cookie
Delete/deactivate cookies with Edge:
https://support.microsoft.com/it-it/help/4027947/windows-delete-cookies
Delete/deactivate cookies with Chrome:
http://support.google.com/chrome/bin/answer.py?hl=it&answer=95647
3.2 Data provided voluntarily by the person in question
The optional data freely provided by the person in question by sending an e-mail to the addresses on the site can be acquired for the ends indicated in point 4.
In particular, as well as the e-mail address needed to reply to the sender, other personal data contained in the relative communication will be handled.
4. Handling purposes and juridical basis for handling
In order to send direct marketing communications, newsletters, advertising, via traditional contact systems and automated IT systems, including sales or advertising communications via e-mail or SMS, or for market research and analysis. In this case, it is the consensus, expressed in compliance with this statement, that represents a juridical foundation.
For profiling activity and to establish habits and preferences. In this case, it is the consensus, expressed in compliance with this statement, that represents a juridical foundation.
5. Means for expressing consensus
Consensus to handle personal data via non-technical cookies can be expressed:
- By clicking a specific box in a banner.
6. Source from where personal data originates
Only data provided by the person in question will be handled, in compliance with this regulation, collected from the website.
7. Recipients and possible categories of personal data recipients
Recipients of the person in question’s personal data could be:
- communication firms that carry out commercial communication and profiling work on behalf of the Holder and appointed to handle the data;
- firms that offer IT company services, in particular, those that offer hosting services.
8. Data categories
The personal data of the person in question will be handled.
9. Data transfer
The Holder's intention is to transfer personal data to a third party Country or international organisation. These subjects could be represented, for example, by
- communication firms that perform communication work for the Holder;
- firms that offer IT company services, including, in particular, those that offer hosting services;
- communication firm service suppliers.
Transfer of personal data to these subjects, if settled in a third party Country or international organisation, is done in the presence of an adequacy decision from the European Commission that has assessed how the third party Country, territory or one or more specific sectors within the third party Country, or international organisation in question, guarantee a suitable level of protection of its rights. In any case, the Holder – should they see fit – reserves the right to finalise specific separate agreements that oblige these subjects to adopt adequate safety measures, including organisational safety measures, aimed at providing appropriated guarantees of their rights. In particular, Google Inc. is contractually bound to guarantee suitable protection of the rights of the person in question. The data could, therefore, be transferred to the following countries: UK and United States of America. In order to receive a copy of this data or the place where it has been made available, just send a request to the following e-mail privacy@drvranjes.it.
10. Storage period of personal data
The personal data handled for marketing purposes is handled and stored until the person in question revokes consensus or requests its deletion.
Personal data handled for the purpose of establishing preferences is handled and stored for a period no longer than 12 months from when it was collected.
The Holder reserves the right, in any case, to request that the party in question renew their consensus for data handling and/or checks the consensus already expressed.
11. Option to provide consensus and consequences of denied consensus
With regard to handling personal data for marketing purposes, the communication of personal data is not a contractual requirement. Providing personal data is optional; however, if this data is not communicated, no marketing activities will be possible;
With regard to handling personal data for profiling purposes, the communication of personal data is not a contractual requirement. Providing personal data is optional; however, if this data is not communicated, no profiling activities will be possible.
12. Rights of the person in question
12.1 Right to oppose
With regard to the personal data handled via technical cookies in order to allow for the website to work properly, communication of personal data is not a contractual obligation, but one founded on the Holder's legitimate interest, in as much as, without consensus to handle the data, it will not be possible to provide a perfectly functioning website.
Consensus should be considered optional in relation to non-technical cookies. In the latter case, failed communication of this data will only result in the impossibility to provide a personalised service. In relation to data provide voluntarily via e-mail, consensus should be considered optional. However, failure to communicate this data will make it impossible to reply to the person in question;
In relation to the data communicated for contractual and pre-contractual purposes, the communication of personal data is a contractual obligation and a requirement for carrying out the pre-contractual negotiations and to finalise the contract. The person in question has the option to provide personal data; however, in the absence of this data being communicated, it will not be possible to finalise any contract or carry out any contractual negotiations;
With regard to data provided voluntarily via e-mail, failure to communicate this will make it impossible to reply to the person in question.
12.2 Other rights
The Holder also intends to inform the person in question of the existence of the following rights in his/her favour:
- Right of access by the person in question: the person in question has the right to obtain confirmation from the Holder that personal data regarding him/her is being handled and, if this is the case, to obtain access to the personal data and specific information, in compliance with art. 15 of the GDPR.
- Amendment right: the person in question has the right to obtain an amendment of inaccurate personal data that regards him/her without undue delay. Having taken into account the purposes of handling the data, the person in question has the right to obtain the integration of incomplete personal data, by even providing a supplementary declaration, in compliance with art. 16 of the GDPR.
- Right to data deletion, including the right to withdraw consensus: the person in question has the right to have his/her personal data deleted by the Holder without undue delay and the Holder is obliged to delete this personal data without undue delay, or to withdraw consensus, if the reasons defined in art. 17 of the GDPR are present. As far as the right to withdrawal is concerned, the person in question also has the right to withdraw consensus at any time without compromising the legitimacy of the handling based on the consensus presented prior to withdrawal.
- Right of data handling limitation: the person in question has the right to obtain a limitation from the Holder on the handling of the data when the circumstances set out in art. 18 of the GDPR are resorted to.
- Right to data portability: the person in question has the right to receive the data regarding them in a structured format, for common use and legible from automatic devices, provided by the Holder and has the right to transmit this data to another holder without impediments from the Holder in the cases, and under the conditions, specified in art. 20 of the GDPR.
13. Exercising one’s rights
Requests to exercise one’s rights indicated in this statement, including, in particular, the right to deletion and withdrawal of consensus given, should be addressed to the Holder at the following e-mail privacy@drvranjes.it. Alternatively, it is possible to exercise one’s rights by sending relative communication by registered return post letter to Via S. Pertini, 5 - Località Antella 50012 Bagno a Ripoli (Florence).
14. Statement accessibility
The statement can be accessed at https://drvranjes.com/eu/privacy-policy, as well as from the Holder. If expressly requested by the person in question, the information can also be verbally communicated over the phone to the Holder, as long as the identity of the person in question has been established.